contact

telephone 415.572.0335
location San Francisco

education

ms human computer interaction design | iu, bloomington

ms certificate crisis & emergency management ict | the george washington university

unix network administration | uc berkeley & uc berkeley extension

ba political science | university nc charlotte

skills

ux & product strategy
hybrid & mobile web app design
metrics and analytics
product marketing
prototyping
agile methodology
sketch
axure
basalmiq mockups
illustrator
indesign

training

wells fargo brand steward
agile methodology i & ii
cooper u | defining brand experience
cooper u | managing product definition

Lead Product Designer | Wells Fargo, Team Member Mobility
October 2014 -Present | San Francisco, CA

Internal mobile product design lead for seven mobile applications 90,000 Blackberry OS and iOS mobile devices

Provided mobile consulting, advocacy and education to 80 Lines of Business (LOB) on Blackberry and iOS mobile design and development

Responsible for managing and mentoring of all contract designers for Team Member Mobility

Conceptualized and designed templates for all internal mobile app icons and splash screens for enterprise and LOB mobile apps

Coproduced with a cross-functional team an Enterprise Mobile App Standards and Guidelines interactive document, to foster efficient and effective mobile product design and development

Collaborated with data analyst team to extrapolate data points to define ROE for mobile app development which resulted in more annual funding for Team Member Technologies

Directed exploratory product strategy research using text analytics to demonstrate how data analysis can inform product roadmaps and improve our team’s development and consulting efficacy

Senior User Experience Designer (contract) | Rodan + Fields
May 2014 -October 2014 | San Francisco, CA

UXD lead for an award-winning POS mobile application to support both Rodan Fields 15,000 convention attendees and 2,000 staff members

Leveraged lean design methods to created information architecture, low-fidelity prototypes, user evaluation test, facilitated analysist and created all user evaluation reports, to reduce attendee checkout times on a POS system at the convention

Lead Product Designer (contract) | SocialRep
November 2009 - March 2013 | San Francisco, CA

Spearheaded user-centered design methods to product team that resulted in improved Team Member experience and improved product design and development efforts

Lead the design of the first native iOS mobile application POC at Wells Fargo which resulted in the formation of Team Member Mobility LOB

Coproduced mobile strategy presentations with UX Manager which introduced mobile design and development best practices to practitioners and stakeholders

User Experience Designer | SocialRep
November 2009 - March 2013 | San Francisco, CA

Translated a proof of concept social media analytics & metrics prototype into a SaaS platform that resulted in bringing on three significant investors

Attended Edward Tufte seminars to inform the information design of responsive charts and visualizations

Introduced mobile first and responsive design to the startup which resulted in our first revenue-generating product